Privacy Policy

Borroughs® Privacy Policy

At Borroughs, we take the privacy of our users seriously. This privacy policy notice outlines the privacy practices for the website borroughs.com. It is applicable only to the information collected through this site and will provide you with the following details. 

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection: We collect personally identifiable information from you through the website, and this information is voluntarily provided by you through email or direct contact. This information may include, but is not limited to:

– Name

– Email address

– Phone number

– Postal address

– Preferences and interests

Use of Information: We value the personal information you provide to us, and we will use it in the following ways:

1. Responding to Inquiries: We will use your personal information to promptly address any inquiries or reasons you may contact us, ensuring that your concerns are attended to effectively.

2. Communication: With your consent, we may use your contact information to keep you informed about various matters, including:

   – Special Offers: We may send you emails about exclusive promotions and special offers.

   – Company News: Stay updated with the latest news and announcements from our company.

   – New Products or Services: Receive information about new products or services that may interest you.

   – Order Confirmations: We will provide you with confirmations for any orders you place with us.

   – Shipment Updates: Keep track of the status and progress of your shipments.

   – Customer Support: Receive important information related to customer support matters.

   – Privacy Policy Changes: We will notify you about any updates or modifications to our privacy policy.

Rest assured, your preferences are important to us. If you wish not to receive specific types of communication from us, please let us know, and we will respect your choices accordingly.

Sharing: We are committed to safeguarding your personal information and will not sell, rent, or trade it with third parties. However, in certain circumstances, we may share your information with Borroughs affiliates who perform services on our behalf as well as trusted third-party service providers who assist us in communicating with you effectively. 

Security: We have implemented security procedures to protect your information from misuse. Your personal information is safe with us.

Corrections: If you notice any inaccuracies in the information we have about you, please let us know, and we will make the necessary corrections.

Third-Party Services: To fulfill orders, we use an external shipping company and a credit card processing company. These companies are only authorized to use your personally identifiable information for the purpose of processing your order and do not retain, share, or store it for any other secondary purposes.

Registration: To place an order for products on this website, users must complete the registration form found on the checkout page. The registration process mandates the provision of certain information, including name, email address, phone number, and shipping address. This ensures that we can easily get in touch with you in case any issues arise concerning your order.

Your Communication Preferences: You have the right to control how we communicate with you. You can manage your communication preferences by:

– Opting out of marketing emails: You can unsubscribe from our marketing emails by following the instructions provided in each email.

– Contacting us: If you wish to update your communication preferences or opt-out of certain communications, please contact us at customerservice@borroughs.com.

Orders: When placing orders on our website, we will request contact information (e.g., name and shipping address) and financial information (e.g., credit card number and expiration date). This information is solely used for billing purposes and to fulfill your orders. In case there are any issues with processing your order, we will utilize this information to contact you.

Your Access to and Control Over Information: You have complete control over your information and may opt out of any future communications from us at any time. If you wish to:

– See the data we have about you, if any.

– Make changes or corrections to your data.

– Request the deletion of your data.

– Express any concerns regarding our use of your data.

You can achieve this by contacting us at customerservice@borroughs.com.

Cookies: We use “cookies” on this site to enhance your experience and improve access to our content. Cookies are pieces of data stored on your hard drive that allow us to identify repeat visitors and save you time during subsequent visits. These cookies do not contain any personally identifiable information. While some of our business partners, such as advertisers, may also use cookies on our site, we have no access to or control over these cookies.

Security: We prioritize the protection of your information. When you submit sensitive information via our website, it is encrypted and transmitted securely using industry-standard security measures. Your encrypted payment information is transmitted via a secure socket layer (SSL) to an industry-leading online payment processor. No sensitive payment information is retained on the Borroughs website or accessible to any authorized affiliate.

Offline access to personally identifiable information is granted only to employees who need it for specific tasks, such as billing or customer service. Our computers/servers storing personally identifiable information are located in a secure environment.

Limitation of Liability: Borroughs, its affiliates, directors, employees, or representatives are not liable for any damages arising out of or related to the use or inability to use the Sites or any materials, products, services, or applications described herein. This limitation of liability applies to all damages, including compensatory, direct, indirect, punitive, or consequential damages, and covers losses of data, programs, income, profit, or claims of third parties.

Log Data Collection: Like many other website operators, we gather information known as “Log Data” that is sent by your browser each time you visit our Site.

The Log Data may encompass details like your computer’s Internet Protocol (“IP”) address, browser type, browser version, the specific pages of our Site that you access, the date and time of your visit, the duration of time spent on those pages, and other statistical data.

Furthermore, we might utilize third-party services, such as Google Analytics, to collect, monitor, and analyze this Log Data for the purpose of improving our website’s performance and user experience.

Communications: We may utilize the Personal Information provided by you to communicate with you through newsletters, marketing, or promotional materials

We value your privacy and are committed to maintaining the confidentiality of your information in compliance with this privacy policy. If you have any questions or concerns, please feel free to contact us at customerservice@borroughs.com.