HOW TO ORDER
Orders may be placed by authorized Borroughs dealers.
Attn: Storage Products Order Entry
3002 N. Burdick Street
Kalamazoo, MI 49004-3483
Storage Products: 1-800-748-0227 • Fax: 1-269-342-4161
(Orders Only) Fax: 1-800-375-1327
Borroughs will issue a written Order Acknowledgment for each order accepted. Estimated ship dates are stated on Acknowledgments. All orders are considered correct as acknowledged. Order changes may affect estimated ship dates! Customer should review Acknowledgment promptly and notify Borroughs of any error. Hard copy Acknowledgments will not be issued until all the engineering has been completed.
ORDER CHANGES / DELAYED SHIPMENT OR ORDER CANCELLATION BY CUSTOMER
Orders may not be cancelled or modified within 2 weeks of the estimated ship date without penalty.
Order changes, delayed shipments and cancellations by customer will generate a written acknowledgment from Borroughs. Such written acknowledgment may create a partial or full billing based upon any changes. Order Changes – Borroughs will issue a new Order Acknowledgment for each change from the original purchase order. Order Acknowledgments will include an estimated ship date. Should the new estimated ship date cause shipment to be delayed beyond the end of a month the Customer understands and agrees that they will be billed 50% of the amount of the purchase order. Payment terms will be the same as stated herein.
Customer Delay– should the customer request a delay in the shipment of finished goods beyond the agreed ship date then Borroughs will be entitled to invoice the Customer the full amount of the purchase order or the unpaid portion of the purchase order.
Customer Cancellation– should the customer cancel an order in production the customer understands and agrees that Borroughs will bill the customer 50% of the purchase order for standard products; and 100% of the purchase order if custom products and/or paint and/or special parts or materials have been purchased by Borroughs.
SMALL / MINIMUM ORDER POLICY
Borroughs has a $250.00 net, plus shipping costs, minimum charge for any order processed.
SPECIAL MARKING AND PACKAGING
Custom crating, marking, palletizing or export packing is subject to special pricing; and quotations must be made in advance of order placement. Contact Borroughs’ Customer Service to determine exact charges.
All orders will be shipped F.O.B. shipping point. Shipments will be “best way” with freight charged prepaid and added to invoice. Special carrier or special delivery arrangements can be accommodated. These should be requested in writing as part of the order. Special packaging costs, such as pallets, will be purchaser’s responsibility.
Customer Pickup / 3rd Party / Collect Shipments – Borroughs Shipping Department will contact the carrier that customer has chosen or our customer directly and will set up date and time for carrier to pick up order. When the date and time is scheduled, carrier has 24 hours to pick up order. Should the customer’s carrier not pick up the finished products within 24 hours of the appointment, customer understands and agrees that Borroughs will then ship “best way” with freight charged prepaid and added to the invoice.
.5% – 10 days; net 30 days. (Different terms may be applied outside continental U.S.). No cash discounts on freight, taxes or services. A .5% per month finance charge will be added to all unpaid balances after 30 days.
Responsibility – Delivery to the carrier shall constitute delivery to the customer. Borroughs’ liability ends upon delivery of products to the carrier. Goods are shipped at the customer’s risk. All claims for product lost or damage in transit shall be made by the customer.
Visible Damage – Should be noted on the freight bill and acknowledged by the driver’s signature.
Concealed Damage – Notify the freight agent if concealed damage is found within 15 days of delivery. Request an inspection. An inspection is necessary for filing a claim.
Return shipments may be authorized within 60 days of original shipment. You must have written authorization from Borroughs prior to any return. Authorized returns must be packaged properly using original cartons. They are to be shipped with freight prepaid by customer. All returns are subject to a 30% restocking charge for In Stock items. For returns due to customer’s failure to schedule delivery, customer will incur shipping fees, as well as the 30% restocking charge. Custom product items, buy-out items including custom colors, may not be returned. All returns subject to any reconditioning charges determined necessary by Borroughs upon inspection of the returned goods.
Prices in this price list supersede all previous prices and are in effect as of the date of this publication. Prices are subject to change without notice.
NOT OFFER TO SELL
Possession of this price list is not to be construed as an offer to sell the products listed. Borroughs reserves the right to discontinue any item in this list without notice. Borroughs reserves the right to change material and design specifications at any time, and without obligation to make corresponding changes in products manufactured previously.
Any manufacturer’s sales or excise tax, or any other tax or government charge now or hereafter levied upon the product, sale, use or shipment of goods shall, at the Company’s options, be charged to the customer.
Borroughs extends to the original purchaser from the date of purchase a limited lifetime warranty for Borroughs’ Automotive Workstations and Modular Drawer Cabinets against manufacturing defects in material and workmanship.
For all other products Borroughs extends to the original purchaser from the date of purchase a 5-year limited warranty against manufacturing defects in material and workmanship.
If a Borroughs product fails to perform because of a manufacturing defect, Borroughs will examine it. If found defective, it will be repaired or replaced at our option.
This warranty applies only to Borroughs products acquired directly from Borroughs or from Authorized Borroughs Dealers.
This warranty does not apply to any product which has been subject to misuse, negligence, or accident; has been damaged in shipment, storage, or installation; has been misapplied or has been modified or repaired by unauthorized persons or been repaired with non-standard Borroughs replacement parts. This warranty specifically excludes claims for indirect, incidental, or consequential damages arising in any way from a product defect.
This warranty is exclusive, and exists in lieu of all other warranties, either expressed or implied.
This warranty gives you specific legal rights; you may also have other rights which may vary from state to state.
Contact your Borroughs Selling Dealer, to obtain warranty service. You must make a written claim. Provide a copy of your purchase record and a written description of the warranty problem with your claim.
If you are unable to contact your Dealer, contact:
Customer Service Manager
3002 N. Burdick St.
Kalamazoo, MI 49004-3483.